For Community Services

EAP and psychosocial safety for community teams.

Your frontline teams face real occupational hazards. Foremind gives them support they'll actually access and gives you the compliance documentation to back it up.

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Trusted by Hundreds of Leading Australian Businesses

Maryvale Private Hospital
KIA
Forty Winks
Bowden Corp
Aura Medical Group
Weststate Energy
Trinity Grammar School

Support your staff can actually trust

Most community services teams have an EAP they don't use, because it's not anonymous or it's jsut a phone line.

Meanwhile incidents go unreported, hazards build quietly, and the organisation carries the liability.

Foremind gives staff a direct, anonymous pathway to a counsellor they choose themselves - paired with psychosocial compliance documentation that proves you're meeting your duty of care.

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For Community Organisations

How it works

Anonymous support your staff will actually use and the compliance evidence to show you managed it properly.

EAP Counselling

An EAP your team reaches for

Counsellor booking lets staff choose who they talk to, pick a time, and speak to someone within 24 hours.

No phone trees, no three-week waits, no call centre that doesn't understand community-facing work.

Support that's actually accessible when someone needs it, not weeks later when the moment has passed.

Analytics Dashboard

See what's happening across your whole organisation

The analytics dashboard cross-references hazard patterns and support utilisation across teams, locations, and services.

See which parts of your organisation are under pressure, whether your controls are working, and where to intervene - without chasing data across multiple systems or waiting for a quarterly report to tell you what happened three months ago.

Anonymous Incident Reporting

Surface the hazards your staff won't say out loud

Anonymous incident reporting gives staff a 60-second pathway to flag client aggression, vicarious trauma, and emotional exhaustion formally - without their name attached.

What currently gets vented after a difficult client interaction becomes hazard data your organisation can assess, document, and respond to.

Psychosocial Risk Management

Manage psychosocial risks 
before Worksafe asks

Your organisation is doing the work, but it's scattered across spreadsheets, shared drives, and email threads nobody can find in an audit.

Foremind gives you a structured system to formally assess psychosocial hazards across all 14 Code of Practice domains, assign controls, and set review dates.

One place, documented automatically, audit-ready when you need it.

Compliance + support. Sorted.

See which teams are struggling. Give workers immediate support. Prove you managed the risk.

1. See the risk

Anonymous hazard reports show specific incidents. Counselling usage reveals broader patterns – which teams are struggling, which sites have multiple workers seeking support. See the patterns before resignations or WorkCover claims.

Indentify + Assess

3. Support your team

Your team accesses counselling within 24 hours and resources matched to what they're facing. You get guidance on systemic issues, help documenting controls, and data tracking whether interventions work. They get support. You get proof.

Implement Controls

3. Show you acted

Audit-ready reports prove you identified hazards, implemented controls, and monitored outcomes. When WorkSafe investigates, you have evidence of the complete workflow.

Monitor + Review

Built to comply with the Code of Practice

Why teams choose Foremind

Everyone here depends on each other – we're not a company where people are just numbers. Foremind helps us take care of our people properly, so they can show up and do their best work.

Luis Santos, Group HSEQ Manager –Pacific Formwork

Everyone here depends on each other – we're not a company where people are just numbers. Foremind helps us take care of our people properly, so they can show up and do their best work.

Luis Santos, Group HSEQ Manager –Pacific Formwork

Construction

Roberts Co Case Study

Breaking down mental health stigma in construction requires authentic leadership. Discover how Roberts Co achieved remarkable utilisation rates using Foremind's services and lived experience storytelling

Roberts Co Case Study

Startup

EngineRoom Case Study

Establishing mental health support for a fully remote workforce presents unique challenges. Explore how EngineRoom achieved strong engagement with their first EAP through Foremind's 24-hour platform.

EngineRoom Case Study

Construction

Pacific Formwork Case Study

When their mental health provider ceased operations, Pacific Formwork turned disruption into opportunity. Learn how they achieved remarkable 50% platform engagement through Foremind's services.

Pacific Formwork Case Study

The difference Foremind makes

From team leaders absorbing what they're not equipped to handle to staff getting professional support and psychosocial risk managed without the admin burden.

Before Foremind

Caseworkers carrying client trauma with nowhere to put it.

The EAP number is on the wall. Nobody calls it.

Managers become the default support person on top of everything else.

Compliance lives in a spreadsheet.

With Foremind

Anonymous incident reporting turns hazards into data.

Staff book in 60 seconds, choose a counsellor, and speak the same day.

Professional support your staff access directly, without extra admin.

One platform. Every hazard, control, and outcome documented simply.

What community organisations ask us

Still not sure if it's right for your needs? Book a 20-minute call and we'll answer everything.

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Most people we work with are HR managers, operations leads, or CEOs wearing five hats. Staff support and psychosocial compliance are just a couple items on a very long list. Foremind is designed for this reality. Staff report anonymously, dashboards update automatically, and compliance documentation happens without you chasing it, so you can focus on your actual job.

Staff browse counsellor profiles with bios, photos, specialties, and cultural backgrounds - and choose who they want to speak to. Whether they need someone with lived experience, a specific cultural background, or expertise in trauma and care work, they pick the fit themselves. No being assigned to whoever's available.

Pricing is based on your team size with an annual plan. Most construction businesses find it comparable to - or less than - what they're already spending on an EAP nobody calls. And when you factor in the cost of a single WorkCover claim or psychosocial incident, it's less a wellbeing expense and more a compliance infrastructure investment. Jump on a call and we'll walk you through what makes sense for your business.

Most status quo EAPs don't work for high-incident industries. Low utilisation, phone-only access, and offshore counsellors who don't understand the industry are the most common complaints we hear. Foremind makes mental health support for your staff significantly easier, and it's why we see higher utilisation rates than other EAP providers.

Foremind combines same-day access, anonymous check-ins, and Australian counsellors with built-in psychosocial compliance documentation - something a traditional EAP doesn't cover at all.

Foremind documents your psychosocial risk assessments, incidents, and controls in one place, giving you a clear record of the reasonable steps you've taken. Whether that satisfies an audit depends on how consistently your team uses it, but if you're logging hazards, running check-ins, and actioning controls through the platform, you'll have the evidence trail you need.

More than just a 1800 number

Most community services organisations are already paying for an EAP their staff don't use.

The phone line nobody calls, the counsellor nobody knows, the contract that renews because switching feels harder than staying.

Foremind gives your staff anonymous access, counsellor choice, and same-day support paired with psychosocial compliance documentation that proves you're managing the risk properly.

Book a 30-minute walkthrough.

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Got 20 mins to see if Foremind suits your site?

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Not ready to talk? Fair play.

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