For Community Services

EAP for community & not-for-profits

Foremind gives your community and not-for-profit support they'll actually access and gives you the compliance documentation to back it up.

  • Anonymous support your frontline staff will actually use
  • Book a real counsellor of choice in 60 seconds, 24/7
  • EAP usage builds audit-ready compliance records
  • Psychosocial safety visibility across every program
SOC 2 CompliantCode of Practice AlignedFlexible Pricing

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Trusted by Hundreds of Leading Australian Businesses

Maryvale Private Hospital
KIA
Forty Winks
Bowden Corp
Aura Medical Group
Weststate Energy
Trinity Grammar School

EAP that does your compliance too

You don't have a WHS department. You have a few people already doing three jobs each.

Foremind gives staff anonymous access to a counsellor they choose themselves - and turns that support into the psychosocial risk documentation you're required to keep.

No spreadsheets, no consultant, no second system.Priced for small teams, so you're not paying enterprise rates for seats you don't use.

Get a quote

For Community Organisations

How it works

Anonymous support your staff will actually use and the compliance evidence to show you managed it properly.

EAP Counselling

An EAP your team reaches for

Staff browse counsellor profiles, pick who they talk to, choose a time, and are speaking to someone within 24 hours.

No phone triage, no three-week wait, no call centre that doesn't understand community-facing work.

Our members average 48% engagement - because the barriers are gone.

Counsellor Quality

Australian counsellors who understand the work

Browse full profiles before you book - photo, background, specialisations. Choose someone who works with trauma, or someone of a particular gender, if that's what makes the difference between showing up and not.

Every counsellor is Australia-based, registered, and clinically supervised.

Your staff shouldn't have to explain community services to the person meant to be supporting them.

Flexible Plans

Tailored pricing for your organisation

Flexible plans built around your headcount, not a standard enterprise rate card.

Pay-as-you-go, session bundles, or a plan sized to your team - whatever suits how your organisation is funded.

We'll shape it to your needs, not the other way around.

Partner Support

Live in 24 hours & we stay involved

Launch comms, posters, and manager briefings are done for you. You're not project-managing a rollout on top of everything else.

Then we keep watching engagement with you - who's using it, what's driving it, what needs a nudge. Most providers hand over a number and go quiet until renewal.

A service nobody knows about is money you've already wasted.

Why Foremind as your community services EAP?

Foremind is an EAP your people will actually use - with the compliance record built in. Staff choose their own counsellor from a profile and book in the platform in 60 seconds.

Managers see which teams are under pressure, never who said what. Every booking and report builds one audit-ready record. No separate spreadsheet, no scramble before a review.

Pricing flexes with your headcount, so you pay for the people you've got. And we stay involved after launch - onboarding support and quarterly check-ins, not silence until renewal.

Client testimonials

Natasha Tufenkjian

Natasha Tufenkjian

HR Manager, Fighting Chance

The counselling service has been amazing, and our employees have been super impressed by their sessions

Jo Livingston

Jo Livingston

Indesco HR Manager

Foremind provides a very personal, responsive service and has a wide range of resources available to support our employees. The personal approach Joel and the team add shows they understand the industry and best ways to support workers inside of it.

Deborah Lockart

Deborah Lockart

Manager of Risk & Compliance RHM Consultants

It is an absolute win for our industry that Foremind are advocating, leading and delivering a much needed service. What is even better is that they do it meaningfully and with passion

Fiona Parson

Fiona Parson

Owner, Spotted Frog Kindergarten

I've noticed that the team's morale has been at an all-time high this year, and I think a lot of that has come from having a service like Foremind in place.

Georgina Byron

Georgina Byron

CEO at The Snow Foundation

Foremind’s work is inspirational. We are all interested in improving positive mindsets and wellbeing.. and workers don’t always have the opportunity to have that wellbeing check in. There’s not that culture of putting your hand up and saying you’re not okay.

Phil Cameron

Phil Cameron

Area Environmental Managing Director

Ive been able to visibly notice a change in energy and productivity in the office since engaging Foremind, the onboarding and initial training were so fantastic we decided to do it quarterly.

George Chukwukezie

George Chukwukezie

HR Manager, Vacenti

“Having the ability to provide support for our staff has been really beneficial. The feedback we always hear is how easy it is to book a session. They can go in, look at who is available and book it in quickly. It's been really great.”— George, Vacenti

The counselling service has been amazing, and our employees have been super impressed by their sessions

Natasha Tufenkjian

HR Manager, Fighting Chance

Foremind provides a very personal, responsive service and has a wide range of resources available to support our employees. The personal approach Joel and the team add shows they understand the industry and best ways to support workers inside of it.

Jo Livingston

Indesco HR Manager

It is an absolute win for our industry that Foremind are advocating, leading and delivering a much needed service. What is even better is that they do it meaningfully and with passion

Deborah Lockart

Manager of Risk & Compliance RHM Consultants

I've noticed that the team's morale has been at an all-time high this year, and I think a lot of that has come from having a service like Foremind in place.

Fiona Parson

Owner, Spotted Frog Kindergarten

Foremind’s work is inspirational. We are all interested in improving positive mindsets and wellbeing.. and workers don’t always have the opportunity to have that wellbeing check in. There’s not that culture of putting your hand up and saying you’re not okay.

Georgina Byron

CEO at The Snow Foundation

Ive been able to visibly notice a change in energy and productivity in the office since engaging Foremind, the onboarding and initial training were so fantastic we decided to do it quarterly.

Phil Cameron

Area Environmental Managing Director

“Having the ability to provide support for our staff has been really beneficial. The feedback we always hear is how easy it is to book a session. They can go in, look at who is available and book it in quickly. It's been really great.”— George, Vacenti

George Chukwukezie

HR Manager, Vacenti

Foremind Vs Traditional EAPs
Foremind was designed to be different from the typical EAP model from day one.

See how we compare.
ForemindTraditional EAP
EAP capability
24/7 EAP booking access for staffTelephone line, barely used
Choose your own Australian based counsellorRandomly assigned
Family member access
Completely anonymous and confidential
Psychosocial safety
Complete psychosocial compliance portalSeparate system
Gap analysis and incident reporting built-in
Code of Practice aligned
Audit-ready documentation
Support and compliance, one platform
EAP support connected to risk management
Real time dashboard of risks and utilisation trends
Launched in 24 hours

Safety and support, sorted.

See which areas are struggling. Give workers immediate support. Prove you managed the risk.

1. See the risk

Workers report issues anonymously. Dashboards shows you the trends. Spot risks before they turn into resignations or WorkCover claims.

Indentify + Assess

2. Support your team

Your team can book Australian-based counsellors anytime, in under 60 seconds, and access a wide range of support.

Implement Controls

3. Show you acted

If WorkSafe ever asks questions, you'll have easy-to-read reports proving you spotted the issue, took action, and followed up.

Monitor + Review

Built to comply with the Code of Practice

What community organisations ask us

Still not sure if it's right for your needs? Book a 20-minute call and we'll answer everything.

Book a call

Most people we work with are HR managers, operations leads, or CEOs wearing five hats. Staff support and psychosocial compliance are just a couple items on a very long list. Foremind is designed for this reality. Staff report anonymously, dashboards update automatically, and compliance documentation happens without you chasing it, so you can focus on your actual job.

Staff browse counsellor profiles with bios, photos, specialties, and cultural backgrounds - and choose who they want to speak to. Whether they need someone with lived experience, a specific cultural background, or expertise in trauma and care work, they pick the fit themselves. No being assigned to whoever's available.

Pricing is based on your team size with an annual plan. Most construction businesses find it comparable to - or less than - what they're already spending on an EAP nobody calls. And when you factor in the cost of a single WorkCover claim or psychosocial incident, it's less a wellbeing expense and more a compliance infrastructure investment. Jump on a call and we'll walk you through what makes sense for your business.

Most status quo EAPs don't work for high-incident industries. Low utilisation, phone-only access, and offshore counsellors who don't understand the industry are the most common complaints we hear. Foremind makes mental health support for your staff significantly easier, and it's why we see higher utilisation rates than other EAP providers.

Foremind combines same-day access, anonymous check-ins, and Australian counsellors with built-in psychosocial compliance documentation - something a traditional EAP doesn't cover at all.

Foremind documents your psychosocial risk assessments, incidents, and controls in one place, giving you a clear record of the reasonable steps you've taken. Whether that satisfies an audit depends on how consistently your team uses it, but if you're logging hazards, running check-ins, and actioning controls through the platform, you'll have the evidence trail you need.

Got 20 mins to see if Foremind suits your site?

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Not ready to talk? Fair play.

Download our one-pager to share with your team first.

Trusted across high-risk industries

Construction

Physical risk, mental load. EAP support built for the trades.

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Healthcare

High-pressure shifts, constant care. Support for those who give it.

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Education

Big responsibilities, small support budgets. Help for educators, built in.

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Childcare

Patience wears thin. Backup for the people shaping little humans.

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Small Business

No HR team, no problem. Support on-demand for lean teams.

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Aged Care

Emotionally demanding work, every day. Support that doesn't burn out.

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