EAP & psychosocial safety for aged care

Staff browse counsellor profiles with bios, photos, specialties, and cultural backgrounds - and choose who they want to speak to. Whether they need someone with lived experience, a specific cultural background, or expertise in trauma and care work, they pick the fit themselves. No being assigned to whoever's available.

Foremind can't fix understaffing. But it documents the impact systematically - which shifts are affected, how severely, how often. When the data consistently points to the same issue, you have the evidence to make the case for change and prove to regulators you were actively managing the risk.

Audit-ready evidence of the complete four-step workflow - hazards identified, risks assessed, controls implemented, outcomes monitored. Not a file note. Not good intentions. A system that was already running before harm occurred.

Yes. The Code of Practice treats violence and aggression as a psychosocial hazard regardless of intent. Foremind gives staff the pathway to report it formally and gives you the tools to assess it, implement controls, and document that you did.

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Check-ins are anonymous by default. Incident reports require no name or email. Management sees patterns and risks logged, never who submitted them. That separation is built into the platform, not a setting someone can change.

With Foremind we remove as many barriers possible that blocks EAP uptake. We avoid traditional EAP limitations like no business hours only sessions or call centre counsellors who've never worked in your industry. Staff can book in 60 seconds on a schedule that suits them without manager approval, choose who they talk to, and speak within 24 hours.

Pricing is based on your team size with an annual plan. Most construction businesses find it comparable to - or less than - what they're already spending on an EAP nobody calls. And when you factor in the cost of a single WorkCover claim or psychosocial incident, it's less a wellbeing expense and more a compliance infrastructure investment. Jump on a call and we'll walk you through what makes sense for your business.

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Most status quo EAPs don't work for high-incident industries. Low utilisation, phone-only access, and offshore counsellors who don't understand the industry are the most common complaints we hear. Foremind makes mental health support for your staff significantly easier, and it's why we see higher utilisation rates than other EAP providers.

Foremind combines same-day access, anonymous check-ins, and Australian counsellors with built-in psychosocial compliance documentation - something a traditional EAP doesn't cover at all.

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Foremind documents your psychosocial risk assessments, incidents, and controls in one place, giving you a clear record of the reasonable steps you've taken. Whether that satisfies an audit depends on how consistently your team uses it, but if you're logging hazards, running check-ins, and actioning controls through the platform, you'll have the evidence trail you need.

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