Mental Health Support Services
Quick access to trusted mental health support services and crisis contacts.
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If there is someone you are worries about there are a number of ways you can help them, see here (link to how to help).
There are several organisations that provide support and education for people with mental illness and their families and carers throughout Australia.
Mental Health Services
Lifeline 13 11 14 – 24/7 crisis line, available to help over the phone, also has chat and text support.
Beyond Blue – offers both phone and online chat, online peer-led forums and New Access Mental health coaching for QLD and NSW or Call 1300 22 46 36
Q-Life – QLife provides anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, gender, bodies, feelings or relationships. Call 1800 184 527 or webchat https://qlife.org.au/
Suicide Call Back Service provides 24/7 support if you or someone you know is feeling suicidal. Call 1300 659 467.
Butterfly Foundation – Talk to someone now. Call our National Helpline on 1800 33 4673. You can also chat online or **email or** Call 1800 33 4673
13 YARN – 13 92 76 The first national crisis support line for mob who are feeling overwhelmed or having difficulty coping or Call 13 92 76
SANE Australia provides support to anyone in Australia affected by complex mental health issues, as well as their friends, family members and health professionals. Call 1800 187 263 or chat online.
Blue Knot Foundation Helpline is the National Centre of Excellence for Complex Trauma. It provides support, education and resources for the families and communities of adult survivors of childhood trauma and abuse. Call 1300 657 380.
Open Arms provides 24/7 free and confidential counselling to anyone who has served at least one day in the ADF, their partners and families. Call 1800 011 046.
Relationships Support Services
Relationships Australia – subsidised counselling and mediation (sessions to help you resolve conflict with a partner or other person) offered in a range of locations around Australia https://www.relationshipsnsw.org.au/
1800 RESPECT – national domestic family and sexual violence support line
Mensline – free telephone and online counselling for men 1300 789 978
Money Concerns
National Debt Helpline and 1800 007 007 – offers free, confidential financial counselling over the phone and online
Financial Counselling Australia – 1800 007 007 – Access free resources and advice from a private financial counsellor. Call 1800 007 007 to speak to someone in your state.
Parenting Support Services
Parentline – 1300 30 1300 – free advice and counselling for parents, available 8am-10pm on the phone and 8am-9pm online
The Gidget Foundation – a not-for-profit with the mission of supporting new parents emotionally, offering counselling and support services
Perinatal Anxiety and Depression Australia (PANDA) – and 1300 726 306 (Mon – Sat) – provides free support to parents in the first year of their child’s life
Tresillian – 1300 272 736 – provides support to families on all things baby, including looking after parental mental health.
Grief and Loss Services
Griefline – offers counselling and support to people experiencing grief and loss
National Centre for Childhood Grief – offers counselling for kids and teens who have lost a parent, sibling or other close loved one.
Remember that if you are worried about someone who feels like they can’t stay safe, and they need immediate support, they can call 000 or Lifeline on 13 11 14.
Hello 👋 I’m Joel the founder of Foremind.
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Answers to the frequently asked questions.
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Yes, we have culturally competent counsellors available, including those able to work with first nation and CALD employees.
Onshore on secure AWS Servers in Sydney Australia. All data is encrypted in transit and at rest and our entire team is located in Australia.
Employees can access our platform on any device (mobile, laptop, desktop, etc.) as long you have the website link - no need to download any app on devices. You wouldn’t need to enrol any of your staff individually.- When we do our onboarding, we ask for the first name, last name and email of all your employees, and send out an email invite to all them which will allow them to create their own individual account to access the platform. For new staff we can also invite them or provide you with a unique link to embed in your onboarding process, whichever is more convenient for you. We also kick things off with a launch webinar or video to make sure everyone is aware of Foremind and how to use it. We’ll also provide you with any collateral such as posters, QR codes, brochures etc. to help drive awareness and encourage people to create an account in the platform.
The support line is answered by our reception service 24/7. It is for urgent platform or session-related issues only (e.g. *“My counsellor didn’t show”*) or helping staff create an account.