How To Access Our EAP
Simple steps to access Foremind’s EAP platform, counselling, and wellbeing support.
Accessing Foremind Employee Assistance Program
Welcome to Foremind, Australia’s fastest growing Employee Assistance Program (EAP) provider. At Foremind, we understand the importance of prioritising mental health and wellbeing in the workplace.
Our EAP is designed to provide access to confidential and professional counselling services to support you through various personal and professional challenges.
Here’s how you can access our EAP:
For Existing Clients
Log In
Existing clients can easily access our services by logging in via the portal.
Manage Appointments
Once logged in, manage your appointments and view session details through our user-friendly platform. This feature allows you to schedule, reschedule, or cancel appointments at your convenience.
Explore Additional Resources
Beyond counselling, explore our platform for a wealth of resources including articles, lived experience videos and wellbeing check-ins to support ongoing mental health management.
Counselling Options
Our EAP offers flexible counselling options to suit your needs:
- Virtual Counselling: Video or phone counselling provides easy access support at a time and location that suits you. You can access your sessions in a quiet space, at home or even in your car.
- Face-to-Face Counselling: Ideal for those who prefer the familiarity of a face to face session when establishing a therapeutic relationship
What the EAP Covers
One of the many benefits of using an EAP is that we have a range of professional counsellors who can assist with a wide range of personal and work-related challenges, including but not limited to:
- Emotional support for through personal challenges, depression, anxiety, trauma, grief, and addiction.
- Assistance with personal relationships, improving relationships, communication skills, and more.
- Assistance with work concerns such as performance, stress management, difficult communication
FAQs
Is use of the EAP confidential?
All sessions are confidential. Information shared with your counsellor is private and will not be disclosed to your employer without your explicit permission, except in cases involving immediate safety risks or legal requirements. Find out more about EAP confidentiality.
How many sessions are covered?
The number of sessions available is determined by your employer’s agreement with us, typically up to 6 sessions initially. Extensions may be available based on specific needs and employer approval.
Does my employer know if I’ve accessed the EAP?
Whether you access EAP services through HR referral or self-referral, your employer will only know if you choose to inform them. Self-referral ensures complete confidentiality regarding your use of EAP.
Still have questions? Find out more about how an EAP works.
Combining EAP & Psychosocial Hazard Management
The impact of psychosocial hazards can be significant and can lead to a range of negative outcomes, such as decreased job satisfaction, increased absenteeism and turnover, and reduced productivity.
It is required under the legislation for employers to identify, assess control and review these hazards. Foremind allows you to do this in the one place so that you can easily report on what you are doing as required.
Learn more about Psychosocial Hazards Compliance
ABOUT THE AUTHOR
Louise is the Clinical Director at Foremind, with over a decade of experience in the mental health sector, contributing to well-known Australian organizations like Beyond Blue, Lifeline, Headspace, and LivingWorks.
Louise Thompson Clinical Director
Want to find out how easy it is to support your team?
Hello 👋 I’m Joel the founder of Foremind.
Are you ready for simplified support & compliance?
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Answers to the frequently asked questions.
Still have questions?
Email us at enquiries@foremind.com.au and we'll get back to you quickly with a response
We partner with counsellors who work in private practice so they are also free to work for other organisations if they see fit. The all have their own private practices however, they’re still all handpicked by Louise… Never had an issue with any of our counsellors… we maintain high levels of quality control.
Foremind offers multilingual support, with professionals available in languages including Spanish, Portuguese, mandarin, vietnamese and Persian
All our counsellors are contractors. They are highly qualified and go through long interview processes to ensure they are the right fit.
All counsellors must apply to the role and are interviewed before added to the platform, must meet the criteria as per the below.- We employee counsellors, mental health social workers, mental health nurses and psychotherapists.- Qualifications in Counselling, Psychotherapy or Social Work, minimum Bachelor or Masters qualification- Minimum 3 years direct practice experience post graduation- Registration with appropriate body – PACFA Clinical registration, ACA level 2 minimum, Accredited Mental health Social worker or Clinical Social worker- Broad experience providing individual coaching, counselling and support for personal and work-related issues- How far reaching is your EAP? We have counsellors located in every major city in Australia.