How To Access Our EAP
Simple steps to access Foremind’s EAP platform, counselling, and wellbeing support.
Accessing Foremind Employee Assistance Program
Welcome to Foremind, Australia’s fastest growing Employee Assistance Program (EAP) provider. At Foremind, we understand the importance of prioritising mental health and wellbeing in the workplace.
Our EAP is designed to provide access to confidential and professional counselling services to support you through various personal and professional challenges.
Here’s how you can access our EAP:
For Existing Clients
Log In
Existing clients can easily access our services by logging in via the portal.
Manage Appointments
Once logged in, manage your appointments and view session details through our user-friendly platform. This feature allows you to schedule, reschedule, or cancel appointments at your convenience.
Explore Additional Resources
Beyond counselling, explore our platform for a wealth of resources including articles, lived experience videos and wellbeing check-ins to support ongoing mental health management.
Counselling Options
Our EAP offers flexible counselling options to suit your needs:
- Virtual Counselling: Video or phone counselling provides easy access support at a time and location that suits you. You can access your sessions in a quiet space, at home or even in your car.
- Face-to-Face Counselling: Ideal for those who prefer the familiarity of a face to face session when establishing a therapeutic relationship
What the EAP Covers
One of the many benefits of using an EAP is that we have a range of professional counsellors who can assist with a wide range of personal and work-related challenges, including but not limited to:
- Emotional support for through personal challenges, depression, anxiety, trauma, grief, and addiction.
- Assistance with personal relationships, improving relationships, communication skills, and more.
- Assistance with work concerns such as performance, stress management, difficult communication
FAQs
Is use of the EAP confidential?
All sessions are confidential. Information shared with your counsellor is private and will not be disclosed to your employer without your explicit permission, except in cases involving immediate safety risks or legal requirements. Find out more about EAP confidentiality.
How many sessions are covered?
The number of sessions available is determined by your employer’s agreement with us, typically up to 6 sessions initially. Extensions may be available based on specific needs and employer approval.
Does my employer know if I’ve accessed the EAP?
Whether you access EAP services through HR referral or self-referral, your employer will only know if you choose to inform them. Self-referral ensures complete confidentiality regarding your use of EAP.
Still have questions? Find out more about how an EAP works.
Combining EAP & Psychosocial Hazard Management
The impact of psychosocial hazards can be significant and can lead to a range of negative outcomes, such as decreased job satisfaction, increased absenteeism and turnover, and reduced productivity.
It is required under the legislation for employers to identify, assess control and review these hazards. Foremind allows you to do this in the one place so that you can easily report on what you are doing as required.
Learn more about Psychosocial Hazards Compliance
ABOUT THE AUTHOR
Louise is the Clinical Director at Foremind, with over a decade of experience in the mental health sector, contributing to well-known Australian organizations like Beyond Blue, Lifeline, Headspace, and LivingWorks.
Louise Thompson Clinical Director
Want to find out how easy it is to support your team?
Hello 👋 I’m Joel the founder of Foremind.
Are you ready for simplified support & compliance?
.avif)
Answers to the frequently asked questions.
Still have questions?
Email us at enquiries@foremind.com.au and we'll get back to you quickly with a response
Foremind offers multilingual support, with professionals available in languages including Spanish, Portuguese, mandarin, vietnamese and Persian
All counsellors must apply to the role and are interviewed before added to the platform, must meet the criteria as per the below.- We employee counsellors, mental health social workers, mental health nurses and psychotherapists.- Qualifications in Counselling, Psychotherapy or Social Work, minimum Bachelor or Masters qualification- Minimum 3 years direct practice experience post graduation- Registration with appropriate body – PACFA Clinical registration, ACA level 2 minimum, Accredited Mental health Social worker or Clinical Social worker- Broad experience providing individual coaching, counselling and support for personal and work-related issues- How far reaching is your EAP? We have counsellors located in every major city in Australia.
What is the difference between counsellors and psychologists? 1. Qualifications & Training - Counsellor: Typically holds a Diploma or Master’s degree in counselling, or psychotherapy. Their training is focused on practical techniques for supporting mental health and well-being.- Psychologist: Requires a Master’s or Doctorate degree in psychology and must be registered with a AHPRA Their training includes clinical assessments, diagnosis, and therapy.2. Scope of Practice- Counsellor: Provides talk therapy and guidance for life challenges like stress, anxiety, work issues, and relationships. They help clients develop coping strategies but do not diagnose mental disorders.- Psychologist: Can provide therapy like a counsellor but also conducts clinical assessments, diagnoses mental health disorders, and uses evidence-based treatments like CBT (Cognitive Behavioral Therapy).3. Who Should You See?- If someone needs support for personal or work-related challenges, a counsellor is often enough.- If someone is experiencing mental health concerns, like depression, PTSD, or needs a formal diagnosis, a psychologist is more appropriate.
- Counsellors only offer f2f after the initial consult.- At Foremind, all face-to-face sessions must begin with an initial online session.- The initial online session gives your counsellor the opportunity to explain exactly how their face-to-face sessions work, what options are available, and to ensure everything is properly scheduled. This helps avoid confusion and makes sure you get the best experience possible.- For sales team info; @Dylan This is because our system currently doesn't allow therapists to list separate locations and availability for face-to-face sessions, and many of our counsellors offer in-person appointments only at specific times or locations.- For example, Skai near Byron Bay provides face-to-face sessions, but only on Thursdays and with enough advance notice to arrange space and travel.- F2F sessions also need a bigger time-buffer between so they cannot be booked back-to-back.- Availability for space -- First session is counted + information to book in counselling to allow make- F2f take 3 sessions to break through pleasing tendencies - therapeutic alliance - online