Do EAPs Cover Contractors and Vendors?

Find out if EAPs support contractors and vendors during the skilled worker shortage.

Louise Thompson
EAP & Employee Support
8 min read
Do EAPs Cover Contractors and Vendors?

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Why is it important that EAP is extended to contractors and vendors?

We are currently facing a shortage of skilled workers across Australia. If your business relies on external contractors or other vendors to ensure that you are able to provide the service you offer then it makes sense to ensure that those workers feel supported and valued to maintain a good working relationship beyond just financial transactions.

The benefits of providing EAP services for external business partners are numerous. To start with some contractors are often not big enough to provide an EAP service to their team themselves and hence wellbeing and mental health support might not be something that they have readily available. It is really hard to show up and be your best self at work if you are under stress. This might be relating to things like:

  • Financial stress
  • Bullying or relationships at work
  • Family issues
  • Death or grieving (even if it’s a pet)
  • Managing elderly parents
  • Kids/ schooling

By ensuring that you support external contractors and other vendors mental health you are making an invaluable investment in their safety that easily outweighs the costs of a few counselling sessions. Investing in the broader wellbeing of your business not only makes sense, but it also makes business sense we unpack this further

Does Foremind offer support for contractors and vendors?

At Foremind we understand that stressors impact people outside of your direct employees such as contractors and vendors having a significant impact on them during work hours. Left unmanaged these stressors could lead to psychological harm in the long-term, as well as a reduction in productivity whilst at work. Not too mentioned that generally these contractors are paid an hourly rate, so doesn’t it make sense to support them to be as productive as possible during that time?

That is why Foremind offers the ability for contractors or vendors to access support through our platform in the event that they need support. This is something that you as an organisation can provide as part of our service offering, but it is not mandatory.

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Answers to the frequently asked questions.

Still have questions?

Email us at enquiries@foremind.com.au and we'll get back to you  quickly with a response

Yes, we have culturally competent counsellors available, including those able to work with first nation and CALD employees.

Onshore on secure AWS Servers in Sydney Australia. All data is encrypted in transit and at rest and our entire team is located in Australia.

Employees can access our platform on any device (mobile, laptop, desktop, etc.) as long you have the website link - no need to download any app on devices. You wouldn’t need to enrol any of your staff individually.- When we do our onboarding, we ask for the first name, last name and email of all your employees, and send out an email invite to all them which will allow them to create their own individual account to access the platform. For new staff we can also invite them or provide you with a unique link to embed in your onboarding process, whichever is more convenient for you. We also kick things off with a launch webinar or video to make sure everyone is aware of Foremind and how to use it. We’ll also provide you with any collateral such as posters, QR codes, brochures etc. to help drive awareness and encourage people to create an account in the platform.

The support line is answered by our reception service 24/7. It is for urgent platform or session-related issues only (e.g. *“My counsellor didn’t show”*) or helping staff create an account.