EngineRoom Case Study
Establishing mental health support for a fully remote workforce presents unique challenges. Explore how EngineRoom achieved strong engagement with their first EAP through Foremind's 24-hour platform.
Foremind helped EngineRoom establish their first Employee Assistance Program by delivering 24-hour mental health support through resources and accessible counselling services, designed for their entirely remote workforce, achieving high engagement across their distributed team.EngineRoom, a growth marketing platform has a completely remote workforce.
Their work brings intense performance pressures and data-driven targets, whilst remote work can create isolation challenges that traditional office environments might otherwise address through informal peer support.
"At EngineRoom, supporting our people means meeting them where they are and for a fully remote workforce, that requires something different. Foremind gave us a way to provide real, accessible mental health support that fits into the rhythm of remote work. What stood out most was not just the 24/7 access to counselling and resources, but the genuine engagement we saw from our team. It also took pressure off our leaders, giving them confidence that when teammates needed more personal and accredited counselling support, they had somewhere safe and professional to turn. It proved to us that when you make wellbeing practical, relevant, and easy to access, people will use it and it truly makes a real difference." -Jessica Bridge, Head of People & Culture, EngineRoom
24-Hour Support for a Global Team
EngineRoom implemented Foremind's comprehensive EAP featuring professional counselling services, mental health resources, and a wellbeing presentation during a company webinar. The round-the-clock accessibility proved essential for their distributed team working across different time zones and schedules.
Pioneering Remote-First Wellbeing
EngineRoom has impressive usage rates and strong platform engagement - demonstrating that remote professionals will actively use mental health services when they're genuinely accessible, relevant to their work environment and promoted correctly internally.EngineRoom's approach shows how companies can successfully implement their first EAP in a fully remote environment, creating comprehensive employee support that matches the flexibility their workforce expects whilst addressing the unique challenges of distributed growth marketing work.
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We partner with counsellors who work in private practice so they are also free to work for other organisations if they see fit. The all have their own private practices however, they’re still all handpicked by Louise… Never had an issue with any of our counsellors… we maintain high levels of quality control.
Foremind offers multilingual support, with professionals available in languages including Spanish, Portuguese, mandarin, vietnamese and Persian
All our counsellors are contractors. They are highly qualified and go through long interview processes to ensure they are the right fit.
All counsellors must apply to the role and are interviewed before added to the platform, must meet the criteria as per the below.- We employee counsellors, mental health social workers, mental health nurses and psychotherapists.- Qualifications in Counselling, Psychotherapy or Social Work, minimum Bachelor or Masters qualification- Minimum 3 years direct practice experience post graduation- Registration with appropriate body – PACFA Clinical registration, ACA level 2 minimum, Accredited Mental health Social worker or Clinical Social worker- Broad experience providing individual coaching, counselling and support for personal and work-related issues- How far reaching is your EAP? We have counsellors located in every major city in Australia.