EngineRoom Case Study
Establishing mental health support for a fully remote workforce presents unique challenges. Explore how EngineRoom achieved strong engagement with their first EAP through Foremind's 24-hour platform.
Foremind helped EngineRoom establish their first Employee Assistance Program by delivering 24-hour mental health support through resources and accessible counselling services, designed for their entirely remote workforce, achieving high engagement across their distributed team.EngineRoom, a growth marketing platform has a completely remote workforce.
Their work brings intense performance pressures and data-driven targets, whilst remote work can create isolation challenges that traditional office environments might otherwise address through informal peer support.
"At EngineRoom, supporting our people means meeting them where they are and for a fully remote workforce, that requires something different. Foremind gave us a way to provide real, accessible mental health support that fits into the rhythm of remote work. What stood out most was not just the 24/7 access to counselling and resources, but the genuine engagement we saw from our team. It also took pressure off our leaders, giving them confidence that when teammates needed more personal and accredited counselling support, they had somewhere safe and professional to turn. It proved to us that when you make wellbeing practical, relevant, and easy to access, people will use it and it truly makes a real difference." -Jessica Bridge, Head of People & Culture, EngineRoom
24-Hour Support for a Global Team
EngineRoom implemented Foremind's comprehensive EAP featuring professional counselling services, mental health resources, and a wellbeing presentation during a company webinar. The round-the-clock accessibility proved essential for their distributed team working across different time zones and schedules.
Pioneering Remote-First Wellbeing
EngineRoom has impressive usage rates and strong platform engagement - demonstrating that remote professionals will actively use mental health services when they're genuinely accessible, relevant to their work environment and promoted correctly internally.EngineRoom's approach shows how companies can successfully implement their first EAP in a fully remote environment, creating comprehensive employee support that matches the flexibility their workforce expects whilst addressing the unique challenges of distributed growth marketing work.
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Answers to the frequently asked questions.
Email us at enquiries@foremind.com.au and we'll get back to you quickly with a response
No. An EAP is a control measure, and a valuable one, but it only addresses harm after it has occurred. It doesn't identify hazards, assess risk, or evidence that controls are working.
Australian WHS law requires you to identify psychosocial hazards, assess the risk, control it so far as is reasonably practicable, and review whether those controls are working — with documented evidence at each step. Offering counselling on its own leaves three of those four steps undocumented.
Foremind covers both in one platform. See how the compliance side works in our product tour.
Yes. Psychosocial risk obligations apply regardless of organisation or business size, and Foremind is built to make compliance simple without enterprise-level complexity.
Not counselling — making sure people are safe, communicating honestly, connecting staff to support, and monitoring the team over following weeks. Managers are affected too, and are often overlooked in the response.
Nothing that could identify anyone. All counselling is completely confidential and all reporting is anonymous - you'll never see who booked, when, or what was discussed.
What you do see is the aggregated picture: how many people are using it, what psychosocial risks are prevalent in the business, and which teams are under pressure. Enough to know the investment is working and where to act, never enough to identify a person. Reporting thresholds mean small teams can't be reverse-engineered from the data.