Critical Incident Response Handbook For Leaders
Your essential guide to managing workplace trauma following a critical incident.
Download our Critical Incident Response Handbook For Leaders
A critical incident is any event that:
• Involves actual or threatened death, serious injury, or sexual violence
• Causes significant psychological distress to witness or participants
• Disrupts normal workplace operations
• Has the potential to cause ongoing psychological harm
In this guide we discuss our 3-pillar response framework to critical incidents and go through some example scenarios to help you understand the best practice protocols and procedures that will ensure your team is supported in the short, medium and long term.
Key Takeaway: The goal isn’t to prevent all critical incidents, but to respond in ways that support recovery and prevent long-term psychological harm. Foremind’s approach to critical incident response recognises that the quality of the response significantly impacts long-term outcomes.
Hello 👋 I’m Joel the founder of Foremind.
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Answers to the frequently asked questions.
Still have questions?
Email us at enquiries@foremind.com.au and we'll get back to you quickly with a response
We partner with counsellors who work in private practice so they are also free to work for other organisations if they see fit. The all have their own private practices however, they’re still all handpicked by Louise… Never had an issue with any of our counsellors… we maintain high levels of quality control.
Foremind offers multilingual support, with professionals available in languages including Spanish, Portuguese, mandarin, vietnamese and Persian
All our counsellors are contractors. They are highly qualified and go through long interview processes to ensure they are the right fit.
All counsellors must apply to the role and are interviewed before added to the platform, must meet the criteria as per the below.- We employee counsellors, mental health social workers, mental health nurses and psychotherapists.- Qualifications in Counselling, Psychotherapy or Social Work, minimum Bachelor or Masters qualification- Minimum 3 years direct practice experience post graduation- Registration with appropriate body – PACFA Clinical registration, ACA level 2 minimum, Accredited Mental health Social worker or Clinical Social worker- Broad experience providing individual coaching, counselling and support for personal and work-related issues- How far reaching is your EAP? We have counsellors located in every major city in Australia.