Psychosocial Hazards – Violence and Aggression
Violence and aggression threaten workplace safety. Discover how to manage these hazards with Foremind.
Psychosocial Hazards – Violence and Aggression
All staff have the right to feel safe at work and not be threatened by staff or customers. Violence and aggression is a risk and a hazard in itself and includes direct violence, or threats of violence from other workers (including workers of other businesses), customers, patients or clients (including assault).
Let’s Look at an Example
Peter works at a late night petrol station that is the only one open past midnight. As a result many of Peter’s customers are intoxicated and can be difficult. Peter has been verbally abused, called racist names, spat at and had items thrown at him. Peter hates working these shifts and is now having panic attacks before going to work on Saturday evenings.
Your Compliance Checklist
Do you have the following in place within your organisation?
- A Psychosocial Hazard screening tool
- Incident reporting for staff
- A risk assessment framework
- A review system with automated alerts
- An Employee Assistance Program (EAP)
- Manager training program
Find out how Foremind supports you manage your compliance!
Hello 👋 I’m Joel the founder of Foremind.
Are you ready for simplified support & compliance?
Answers to the frequently asked questions.
Still have questions?
Email us at enquiries@foremind.com.au and we'll get back to you quickly with a response
Yes, we have culturally competent counsellors available, including those able to work with first nation and CALD employees.
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Employees can access our platform on any device (mobile, laptop, desktop, etc.) as long you have the website link - no need to download any app on devices. You wouldn’t need to enrol any of your staff individually.- When we do our onboarding, we ask for the first name, last name and email of all your employees, and send out an email invite to all them which will allow them to create their own individual account to access the platform. For new staff we can also invite them or provide you with a unique link to embed in your onboarding process, whichever is more convenient for you. We also kick things off with a launch webinar or video to make sure everyone is aware of Foremind and how to use it. We’ll also provide you with any collateral such as posters, QR codes, brochures etc. to help drive awareness and encourage people to create an account in the platform.
The support line is answered by our reception service 24/7. It is for urgent platform or session-related issues only (e.g. *“My counsellor didn’t show”*) or helping staff create an account.