Psychosocial Hazards – Violence and Aggression
Violence and aggression threaten workplace safety. Discover how to manage these hazards with Foremind.
Psychosocial Hazards – Violence and Aggression
All staff have the right to feel safe at work and not be threatened by staff or customers. Violence and aggression is a risk and a hazard in itself and includes direct violence, or threats of violence from other workers (including workers of other businesses), customers, patients or clients (including assault).
Let’s Look at an Example
Peter works at a late night petrol station that is the only one open past midnight. As a result many of Peter’s customers are intoxicated and can be difficult. Peter has been verbally abused, called racist names, spat at and had items thrown at him. Peter hates working these shifts and is now having panic attacks before going to work on Saturday evenings.
Your Compliance Checklist
Do you have the following in place within your organisation?
- A Psychosocial Hazard screening tool
- Incident reporting for staff
- A risk assessment framework
- A review system with automated alerts
- An Employee Assistance Program (EAP)
- Manager training program
Find out how Foremind supports you manage your compliance!
Hello 👋 I’m Joel the founder of Foremind.
Are you ready for simplified support & compliance?
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Answers to the frequently asked questions.
Still have questions?
Email us at enquiries@foremind.com.au and we'll get back to you quickly with a response
We partner with counsellors who work in private practice so they are also free to work for other organisations if they see fit. The all have their own private practices however, they’re still all handpicked by Louise… Never had an issue with any of our counsellors… we maintain high levels of quality control.
Foremind offers multilingual support, with professionals available in languages including Spanish, Portuguese, mandarin, vietnamese and Persian
All our counsellors are contractors. They are highly qualified and go through long interview processes to ensure they are the right fit.
All counsellors must apply to the role and are interviewed before added to the platform, must meet the criteria as per the below.- We employee counsellors, mental health social workers, mental health nurses and psychotherapists.- Qualifications in Counselling, Psychotherapy or Social Work, minimum Bachelor or Masters qualification- Minimum 3 years direct practice experience post graduation- Registration with appropriate body – PACFA Clinical registration, ACA level 2 minimum, Accredited Mental health Social worker or Clinical Social worker- Broad experience providing individual coaching, counselling and support for personal and work-related issues- How far reaching is your EAP? We have counsellors located in every major city in Australia.